Admin & support
Offshore receptionists for Australian businesses.
A dedicated virtual receptionist answers your phones in your business name, takes messages and bookings, and makes sure every caller gets a real person.
- Up to 70%less on hiring costs
- 4-weeklybilling
- No lock-incontracts
- Sydneybased support
What they can take on
- Answering and transferring calls
- Taking messages and bookings
- Diary and appointment confirmations
- Responding to web and email enquiries
- Updating client records
- Sending reminders and follow-ups
Is this right for you?
Trades, clinics, agencies and service businesses that live on the phone. Signs you're ready:
- Calls go to voicemail while you're on the tools
- Missed calls are turning into missed jobs
- Staff keep stopping work to answer the phone
Tools they commonly work with
Candidates are matched to your stack. Common tools for this role include:
How it works with Talent Gateway
- Understand. We get properly acquainted with your business — goals, culture, and what you actually need.
- Match. Rigorous vetting, so only the candidates worth meeting reach your inbox.
- Integrate. We handle onboarding and check in regularly — your new team member hits the ground running.
Billing is every 4 weeks, there are no lock-in contracts, and hiring costs can be up to 70% less than a local hire.
Receptionists: common questions
Can a remote receptionist answer calls in our business name?
Yes. Calls are diverted through your phone system or a cloud line and answered with your greeting.
What happens with urgent calls?
You set the rules — what gets transferred, texted to you straight away, or booked in for later.
How does billing and commitment work?
We bill every 4 weeks and there are no lock-in contracts, so you can scale up or down as your business changes.
Who supports us after they start?
Our Sydney team supports you here in Australia, and our team in the Philippines checks in regularly with your offshore team members. You direct the day-to-day work.