Admin & support

Offshore virtual assistants for Australian businesses.

A dedicated virtual assistant is a flexible all-rounder — admin, research, data, customer follow-ups — who works only for your business, not a dozen clients at once.

What they can take on

  • General admin and data updates
  • Online research and list building
  • Booking appointments
  • Document formatting
  • CRM updates
  • Following up quotes and enquiries

Is this right for you?

Small businesses and sole operators who need versatile, ongoing help. Signs you're ready:

  • Your to-do list is full of small but necessary tasks
  • You've tried freelancers but want consistency
  • You need help across lots of areas, not one specialist

Tools they commonly work with

Candidates are matched to your stack. Common tools for this role include:

Google WorkspaceMicrosoft 365NotionTrelloCanvaYour CRM

How it works with Talent Gateway

  1. Understand. We get properly acquainted with your business — goals, culture, and what you actually need.
  2. Match. Rigorous vetting, so only the candidates worth meeting reach your inbox.
  3. Integrate. We handle onboarding and check in regularly — your new team member hits the ground running.

Billing is every 4 weeks, there are no lock-in contracts, and hiring costs can be up to 70% less than a local hire.

Virtual assistants: common questions

How is this different from a freelance VA?

A dedicated virtual assistant works for your business only, on your processes, in your hours — rather than splitting time across many clients.

What if the tasks change over time?

That's normal. A virtual assistant role is meant to flex as you discover what to hand over next.

How does billing and commitment work?

We bill every 4 weeks and there are no lock-in contracts, so you can scale up or down as your business changes.

Who supports us after they start?

Our Sydney team supports you here in Australia, and our team in the Philippines checks in regularly with your offshore team members. You direct the day-to-day work.

Find your virtual assistant.

Tell us about the role. Or call us on (02) 8319 2061.